Privacy Policy

Note

Your data belongs to you and not us. We don’t resell data about our users or data extracted from uploaded documents. We do use data from our users and data extracted from uploaded documents for improving our services. Keeping your data safe is our highest priority and we take extended measurements to guarantee data security.

When you use Star Software Websites and Services (as defined below), we receive information that may directly or indirectly identify you (“personal information” or “personal data”).

This privacy policy (this “Privacy Policy”) governs and describes how Star Software and its subsidiaries (“Star Software”, “we,” “us” or “our”) may collect, use, and disclose personal information that we obtain through or from:

• https://starsoftware.co and all websites within that domain & Subdomain (our “Websites”) and mobile applications,
• Individuals that register to attend our marketing or corporate events or receive our marketing materials (“Marketing Activities”),
• Third-party sources such as data brokers, publicly available sources, and our partners, our subscribers’ personnel who register to use our Services (including through our Services user interface dashboard registration forms on our Websites), and subscriber data submitted to our hosted search or related services (the “Services”) by our subscribers or their internet clients or end-users, or that we collect through our Services on behalf of our subscribers. or that we collect through our Services (on behalf of our subscribers), which use by our subscribers is governed by our subscription agreements with our subscribers.

When you visit our website https://starsoftware.co (the “Website”) or Subdomains (like ) http://platform.starsoftware.co/, and more generally, use any of our services (the “Services”, which include the Website and our Subdomains like http://platform.starsoftware.co/).

In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have about it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. What types of personal information does Star Software collect?

The types of personal information we collect and share depend on which of our Websites or Marketing Activities you use. In general, we may collect information that identifies you, information about how you use our Websites, and the information that you create while you interact with our Websites.

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You

We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

• Information automatically collected

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information that we collect from you may include the following:

• Internet Protocol (IP) addresses,
• Internet Service Provider (ISP),
• browser type,
• referring/exit pages,
• operating system,
• date/time stamp, and/or
• browsing actions and browsing patterns.
• Cookies

Star Software and our partners use cookies or similar technologies to analyze trends, administer our Websites and Services, track users’ movements around our Websites and Services, and to gather demographic information about our user base as a whole. A cookie is a small piece of information that is placed on your device when you visit certain websites. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Websites or Services.

Your responses to surveys that we might ask you to complete for research purposes. Details of transactions you carry out through our Websites or related to orders of our Services. You also may provide information as a contributing user that is published or displayed (hereafter, referred to as “posted”) on public areas of our Websites, on the Star Software Community site, or transmitted to other users of our Websites or third-parties. Your user contributions are posted and transmitted to others at your own risk.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

2. How does Star Software use my personal information?

Star Software uses personal information that you provide to us to deliver content on our Websites, plan and host Marketing Activities, and to provide our Services.

We may use this information in the following ways:

• To present our Websites and their contents to you.
• To allow you to participate in interactive features on our Websites.
• To enhance the experience of using our Websites, Services, and Marketing Activities.
• To manage your access to the Services.
• To carry out our obligations and enforce the rights that arise from any contracts entered into between you and us, including for billing and collection.
• To provide you with notices about your account and/or subscription, including expiration and renewal notices.
• To notify you about changes to our Websites or Services.
• To provide you with information or services that you request from us.
• To communicate with you about Marketing Activities, which may include promotional information.
• To send promotional information and other communications regarding our products or Services.
• To create a list of actual and prospective users and subscribers for our products or Services.
• To assemble statistics regarding the use of our Websites, product, or Services.
• To prevent fraud or abuse.
• To comply with any legal or regulatory obligations.
• For any other purpose, we describe at the time we collect information.
• For any reason, you engage us.
• For any other purpose with your consent.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

3. How does Star Software collect my personal information?

Star Software may directly collect the personal information you provide us in the following ways:

• When you complete forms on our Websites, such as registering an account, subscribing to a Service, or posting a comment.
• When you create an account to use our Services or create a new user for that account.
• When you complete transactions through our Websites, such as fulfilling an order for our Services.
• When you perform search queries on our Websites.
• When you post messages on our Websites, either in public areas or directly to other users or third-parties.
• When you use our publicly accessible blogs.
• When you contact us outside of our Websites, such as email or Twitter.
• When you request assistance from our Support team.
• When you respond to surveys we ask you to complete for research purposes.
• When you provide information that will be posted on public areas of our Websites.
• When you transmit information to other users of our Websites or third-parties as a user contribution.
• When you register for or attend our Marketing Activities.

Third-Parties and Data Supplementation

To the extent allowed by law, Star Software may collect personal information about you from other third-party sources. We may maintain this information or associate it with personal information we already have about you (“data supplementation”). This information helps us to improve our Websites, to deliver better and more personalized Services, to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you. To the extent we combine such third-party sourced information with information we already have about you, we will treat the combined information in accordance with the practices described under this Privacy Policy and any additional restrictions imposed by the source of the data.

Third-party sources we may use vary over time, but have included or may include:

• Data brokers from which we purchase demographic data to supplement the information we collect.
• Social networks when you reference our Services or grant permission to Star Software to access your data on one or more of these services.
• Our partners with whom we may offer co-branded services, sell or distribute our Services, or engage in joint marketing activities.
• Publicly-available sources or data in the public domain.

Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you may include:

• Contact information about you from third-party sources to verify your address so we can properly prevent fraud or communicate with you, or
• Data purchased from third-parties, such as social networking sites and conference attendee lists, that is combined with information we already have about you, to create more tailored advertising and products.

We are not responsible for the accuracy of any information provided by third parties or third-party policies or practices.

Financial Information

We use third-party payment processors to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

4. How long does Star Software keep my personal information?

Star Software may retain your personal information for a period of time consistent with the original purpose of collection. For instance, we may retain your personal information during the time you have an account to use our Websites or Services, or as agreed in our subscription agreements, and for a reasonable period of time thereafter. We also may retain your personal information during the period of time needed for Star Software to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

5. When and how does Star Software share my personal information with others?

Star Software may share your personal information with certain third-parties. This sharing is based on our relationship with those third-parties, your consent, or legal or contractual obligations that require us to share such information.

We may share your personal information that we collect or you provide as follows:

• To our subsidiaries and affiliates for the purposes outlined in this Privacy Policy.
• To contractors, service providers such as Braintree and  other third-parties we use to support our business. These entities are bound by contractual obligations to keep personal information confidential and can use it only for the purposes for which we disclose the information to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Star Software’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Star Software about our Websites users is among the assets transferred. You will be notified via email and/or a prominent notice on our Websites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• To comply with any court order, law, or legal process (such as a subpoena), to investigate fraud, including responding to any government or regulatory request, lawful requests by public authorities, or to meet national security or law enforcement requirements.
• To enforce or apply our Terms of Service and other subscription agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Star Software, our subscribers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

Star Software may disclose aggregated statistical data that does not contain Personal Data with third-parties.

Star Software partners with third-parties that serve content or applications. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

6. How does Star Software keep my information secure?

Star Software will maintain appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized use, alteration, or disclosure. Although we implement and maintain security measures that are appropriate for our business activities, please be aware that no security measures are perfect or impenetrable and any transmission of personal information is at your own risk. You must also make sure that your information is safe and secure. We are not responsible if you circumvent any privacy settings or security measures on our Websites. Even if we give you (or you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. Do not share your password with anyone. Please be careful about giving out information in public areas of our Websites, for example, community message boards or forums.

The information you share in public areas may be viewed by any user of our Websites. We cannot control the actions of other users of our Websites with whom you choose to share your information; as such we cannot guarantee your contributed information cannot be viewed by unauthorized parties.

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.

7. What choices and rights are available to me regarding the use of my personal information?

By using our Websites, Services, and Marketing Activities you expressly give your consent for the collection and use of your personal information in compliance with this Privacy Policy. This does not affect lawful processing under applicable laws based on other legal bases such as contractual obligation, compliance with applicable laws, and legitimate purposes.

If you receive a marketing communication or promotion from us, you may opt-out of these communications at any time by following the unsubscribe instructions included in the promotion (if sent by email),

Right to Access or Correct Personal Information

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the modification or correction of your personal information as described in Section 8 of this Privacy Policy.

You have the right to access and correct your personal information. If you want to review or correct your personal information, you can log in to the appropriate Website or Service and visit your account profile page under our products Admin console, or contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above.

Right to Delete Personal Information (“Right to be Forgotten”)

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the removal of your personal information as described in Section 8 of this Privacy Policy.

You have the right to request deletion of personal information we hold about you and we have the obligation to erase your personal information, where:

• the personal information is no longer necessary in relation to the purposes for which it was collected or otherwise processed,
• you withdraw consent on which the processing is based and where there is no other legal ground for the processing,
• you object to the processing and there are no overriding legitimate grounds for the processing,
• the personal information has been unlawfully processed, or
• the personal information has to be erased for compliance with a legal obligation in the European Union or a Member State law to which Star Software is subject.

If you want to request the removal of your personal information from our Websites or Services, you can log in to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above. You can also request the closure of your account. We will respond to your request within 30 days.

In some cases, we may not be able to remove your personal information, in which case we will let you know that we are unable to do so and why.

Right to Data Portability

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the data portability of your personal information as described in Section 8 of this Privacy Policy.

You have the right to receive or transfer a copy of your personal information, where:

• we are relying upon your consent or the fact that the processing is necessary for the performance of a contract to which you are party as the legal basis for the processing, and
• personal information is processed by automatic means.

This copy will be provided to you in a common machine-readable format. You may also require us to transmit it to another party where this is technically feasible.

If you want to request a copy of your personal information, you can log in to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above.

Right to Restrict Personal Information Processing

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the restriction of processing of your personal information as described in Section 8 of this Privacy Policy.

You have the right to request the restriction of processing of your personal information, where:

• you contest the accuracy of the personal information until we take sufficient steps to correct or verify its accuracy,
• where the processing is unlawful but you do not want us to erase the personal information,
• where we no longer need the personal information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims, or
• where you have objected to processing justified on legitimate interest grounds (see below) pending verification as to whether Star Software has compelling legitimate grounds to continue processing.
• Where personal information is subjected to restriction in this way we will only process it with your consent or for the establishment, exercise, or defense of legal claims. This right includes restricting the processing of your personal information to only include storage of your personal information (e.g. during the time when Star Software assesses whether you are entitled to have personal information erased).

If you want to request a restriction of processing of your personal information, you can log in to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above.

Right to object to processing justified on legitimate interest grounds

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding objections to processing your personal information as described in Section 8 of this Privacy Policy.

Where we are relying upon legitimate interest to process personal information, you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or where we need to process the personal information for the establishment, exercise, or defense of legal claims. Where we rely upon legitimate interest as a basis for processing we believe that we can demonstrate such compelling legitimate grounds, but we will consider each case on an individual basis.

If you want to object to the processing of your personal information, you can log in to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above.

Right to be informed of the appropriate safeguards where personal information are transferred to a third country or to an international organization

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding safeguards when transferring your personal information to a third country as described in Section 8 of this Privacy Policy.

Refer to the Terms of Service for information on the safeguards that have been put in place to protect your personal information for transfer outside of the European Economic Area. For transfers to countries without an adequacy decision by the European Commission, Star Software puts appropriate safeguards through contractual obligations.

Right to Withdraw Consent

If Star Software processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding withdrawing consent for processing your personal information as described in Section 8 of this Privacy Policy.

Where you have provided us with your consent to process personal information, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You can do this by:

• using a certain web browser and opt-out options discussed in this Privacy Policy to limit the personal information you provide to us or our third-party partners (please see Section 1 “Information automatically collected”, Section 5 “When and how does Star Software share my personal information with others?” and Section 9 “Communication Preferences and Subscriptions”),
• logging into the appropriate Website or Service and contacting us through the Support Center,
• following the unsubscribe instructions included in emails,
• by accessing the email preferences in your account settings page in the Services user interface dashboard, or
• sending us an email at the address noted in the Contact Information section above.

Right to Submit Complaints or Report Abuse

You also have the right to lodge a complaint with a supervisory authority, in particular in your country of residence, if you consider that the processing of your personal information infringes applicable laws.

If you need to report abuse, please contact us by email at info@starsoftware.co

Section 8 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers. In regards to the personal information we process on behalf of our subscribers, please contact the applicable subscriber directly as described in Section 8 of this Privacy Policy.

8. Subscriber Data submitted to our Services or collected through our Services (on behalf of our subscribers)

Star Software subscribers electronically submit (or cause to be submitted) data to the Services for hosting, indexing, and related processing. Star Software processes data only as provided in our subscription agreements with our subscribers, such as our Terms of Service.

As subscribers (or in some cases their internet clients or end-users) control the data to be processed, Star Software’s network, platform, and Services may be used as a conduit for information.

The use of personal information collected through our Services at the direction of our subscribers shall be limited to the purpose of providing the Services for which the subscriber has engaged Star Software.

Although Star Software collects personal information related to subscriber personnel as they configure a subscriber’s use of our Services, Star Software has no direct relationship with individuals whose personal information is hosted or transmitted through the Services by subscribers or their permitted internet clients or end-users. Subscribers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data to Star Software for processing purposes.

Star Software also collects, uses, and discloses personal information of individuals who visit our Websites (“Visitors”) and individual representatives of our subscribers, suppliers, and business partners (“Business Contacts”). Section 8 does not apply to the personal information associated with Visitors and Business Contacts collected, stored, and processed by Star Software which are governed by the other provisions of this Privacy Policy.

Choice

Our Services collect personal information for our subscribers. As a data processor of this personal information on our subscriber’s behalf, Star Software has limited ability to access personal information our subscribers submit to our Services. If you are a data subject for whom a subscriber has submitted personal information to the Services and would like your information not to be disclosed to a third-party or to be used for a purpose that is materially different from the purpose(s) for which the personal information was originally collected, then you should contact the subscriber directly.

Security Measures

Star Software maintains administrative, physical, and technical safeguards to protect data submitted to the Services, including personal information.

Subscriber Data Integrity and Purpose Limitation

As a data processor, Star Software hosts transmits, discloses, and processes data, which may include personal information about EU personnel of our subscribers administering, using, or supporting the Services. Star Software may process data to provide the Services, to prevent or address technical or service problems, to follow the instructions of our subscribers and their personnel who submitted the personal information, or in response to contractual or legal requirements. Star Software does not control or own the data submitted by its subscribers, or their internet clients or end-users, to the Services. Star Software may share personal information with its subsidiaries, contractors, or third-parties if Star Software undergoes a business transaction, such as a merger, acquisition by another company, or sale of all or substantially all of its assets.

Data Subject Rights to Subscriber Data

Star Software acknowledges that you have the right to access your personal information. Star Software has no direct relationship with the individuals whose personal information our Services process on behalf of our subscribers. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate personal information should direct his or her query to the appropriate subscriber (i.e., the data controller). Subscribers have the ability to fulfill these requests, and Star Software will provide assistance for requests that subscribers are not able to complete. If the subscriber requests that Star Software remove the personal information, we will refer your request to the applicable subscriber and we will respond to the request within 30 days.

Subscriber Data Retention

Star Software retains the personal information we process on behalf of our subscribers for as long as needed to provide the Services to our subscribers and in accordance with our subscription agreements. To the extent not deleted by our subscribers, Star Software may also retain and use certain personal information for a reasonable period of time thereafter as necessary to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Communication Preferences and Subscriptions

Star Software offers visitors of its Websites and Services, personnel of our subscribers whose personal information is collected through our Websites or Services, and attendees or recipients of Marketing Activities a means to choose how we use the information provided. You may choose to stop receiving or participating in Marketing Activities, including newsletters, by following the unsubscribe instructions included in emails, by accessing the email preferences in your account settings page in the Services user interface dashboard or sending us an email at the address noted in the Contact Information section above.

10. Children under the age of 13

Our Websites and Services are not intended for children under 13 years old. No one under age 13 years old may provide any personal information to or on the Websites and Services.

We do not knowingly collect personal information from children under 13 years old. If you are under 13 years old, do not use or provide any information on our Websites or Services including on or through any of their features, register on the Websites or Services, make any purchases through the Websites or Services, use any of the interactive or public comment features of our Websites or Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 years old, we will delete that information without undue delay.

If you believe we might have any information from or about a child under 13 years old, please contact us using the information in the “Contact Information” section above.

11. How can you Review, Update, or Delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact: info@starsoftware.co. We will respond to your request within 30 days.

12. How can you contact Star Software about this Notice?

If you have questions or comments about this notice, you may contact the office by email at info@starsoftware.co, by phone at +1(254) 326-1661, or by post to:

Star Software, 35, Sector A, Govindpura Industrial Area, Bhopal, Madhya Pradesh 462023, India

Modifications

Star Software reserves the right to modify this Privacy Policy at any time. It is our policy to post any changes we make to this Privacy Policy on this page and the changes will be effective upon Star Software’s publication of the updated Privacy Policy except as described below. If Star Software makes material changes to how we treat your personal information, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this page thirty (30) days prior to the change becoming effective. However, changes made to comply with applicable laws will be effective immediately. You are responsible for ensuring we have an up-to-date email address for you and periodically visiting this page to check for any changes to our Privacy Policy. Your continued use of the Websites and the Services expressly indicates your acceptance of Star Software’s then-current Privacy Policy and your consent to Star Software’s collection of personal information in accordance with the then-current Privacy Policy.

If you have questions or concerns about this Privacy Policy, please contact Star Software using the information in the “Contact Information” section above.