Success Story: Apollo Scientific Transforms Operations with AP Automation
Company Overview
Apollo Scientific is a leading distributor of laboratory chemicals, specializing in sourcing and supplying a wide range of high-quality compounds to researchers and scientists worldwide. Known for their commitment to quality, customer service, and rapid delivery, Apollo Scientific has established itself as a trusted partner in the scientific community.
Challenges
As Apollo Scientific expanded, the volume of sales orders grew significantly, putting a strain on their accounts payable (AP) and order processing departments. The manual handling of customer purchase orders (POs) was becoming increasingly cumbersome, leading to errors, delays, and inefficiencies. These issues were impacting the company’s ability to maintain their commitment to
fast and accurate service.
The company recognized the need for a solution that could streamline their processes, reduce manual intervention, and improve accuracy and speed in handling sales orders.
The Solution: Sales Order Automation with Customer PO Integration
Apollo Scientific turned to Star Software for a robust Sales Order Automation solution. This solution enabled them to automate the processing of customer purchase orders, seamlessly integrating with their existing systems.
The key features included:
- Automated PO Capture: The system automatically captured and digitized customer POs,
eliminating the need for manual data entry. - Seamless Integration: The solution integrated smoothly with Apollo Scientific’s ERP system, ensuring that all order information was accurately reflected in their accounting and inventory management systems.
- Real-Time Validation: The automated system validated orders in real-time, checking for discrepancies or missing information, which helped in reducing errors.
- Scalability: As Apollo Scientific continued to grow, the system scaled effortlessly to handle increased volumes of orders without compromising performance.
Impact and Results
The implementation of Sales Order Automation using Customer PO from Star Software proved to be
a game changer for Apollo Scientific. The benefits were immediate and significant:
- Increased Efficiency: The automation of sales orders reduced processing time by 50%, allowing the team to handle a larger volume of orders without additional resources.
- Error Reduction: With the elimination of manual data entry, Apollo Scientific saw a 75% reduction in order processing errors, leading to higher accuracy and fewer customer complaints.
- Cost Savings: The efficiency gains translated into substantial cost savings, as the company was able to reallocate staff from manual processing tasks to more value-added activities.
- Improved Customer Satisfaction: Faster and more accurate order processing allowed Apollo Scientific to enhance its service levels, leading to increased customer satisfaction and repeat business.
- Scalability for Future Growth: The solution provided a scalable platform that could grow with the company, ensuring that Apollo Scientific could continue to meet the demands of its expanding customer base.
The successful implementation of Sales Order Automation with Customer PO integration by Star Software has revolutionized Apollo Scientific’s order processing operations. By embracing AP automation, Apollo Scientific has not only improved its internal efficiency but also reinforced its reputation for reliability and excellence in the scientific community.
This transformation positions Apollo Scientific to continue its growth trajectory, confident in its ability to deliver exceptional service to its customers.